Your gold is in a lender’s vault and you cannot get it out
It is the most common reason people walk into this counter, and it is the situation where being told the truth matters most. We settle the loan directly with the lender, take delivery of the gold, and pay you whatever it is worth above what was owed.
If an auction notice has arrived, the clock is real
RBI’s directions require a lender to give you notice before auctioning pledged gold, and that notice period is your window. An auction does not forfeit your surplus — the lender must return whatever is realised above the outstanding loan. What it does end is any chance of keeping the ornament, and auction prices are usually poorer than a straight sale. Bring the notice in the day it arrives and we will tell you plainly whether acting is worth it.
How a release actually runs
The signature matters more than the speed. You know your exact number while the gold is still with your lender — which means you can still say no.
- 01
Bring the loan papers, not the gold
The pledge receipt or loan account statement, your ID, and the auction notice if one has arrived. You do not need the gold — that is the whole point, the lender has it.
- 02
We value it on the lender’s own record
Gold loan paperwork states the gross weight and the assessed purity the lender used. We work the current value from those figures and show you the arithmetic, exactly as we would if the piece were on the counter.
- 03
You see both numbers before anything moves
What the gold is worth today, and what is owed including accrued interest and any closure charges. The difference is what reaches you. If that difference is small or negative, we say so and stop — see below.
- 04
We settle with the lender directly
The outstanding amount goes to the bank or NBFC from us, not from you. You never have to find redemption money you do not have, which is the trap that turns a gold loan into a lost ornament.
- 05
The packet is released and re-verified
When the lender hands the sealed packet over it is opened, weighed and XRF-tested in front of you, against what the loan papers claimed. If the lender’s original assessment was off, the correction is yours, not ours.
- 06
You are paid the balance
Cash up to ₹10,000 and the rest by IMPS, NEFT or RTGS. Same day in most cases; 24 to 48 hours where the lender is slow to release the packet.
Lenders we deal with
The mechanics differ a little between a nationalised bank and an NBFC — mostly in how long the packet takes to come back — but the shape is the same everywhere.
- Nationalised banks
- Private sector banks
- Muthoot Finance
- Manappuram Finance
- IIFL Finance
- Fedbank Financial
- Co-operative banks
- Local pledge brokers
Check us against your lender
For loans sanctioned from 1 April 2026, the RBI directions require your lender to give you a certificate recording gross weight, net weight, assessed purity and every deduction applied. If your loan predates that you may not have one — but ask, because many lenders issued them anyway.
Bring it. Hold our figures against it line by line. It is a free, independent cross-check on our arithmetic, produced by an institution with no interest in flattering us. Use it.
When we will tell you not to do this
If interest has been running for a long time on a high loan-to-value advance, the outstanding can approach or exceed what the gold is actually worth. In that case releasing it through us leaves you with nothing and costs you the ornament. We will show you both numbers and tell you to walk away. A transaction that makes you worse off is not a transaction we want.
The same goes the other way. If keeping the loan running and repaying it yourself leaves you better off, we will tell you that too. It costs us one transaction and it is the only version of this business worth running.
Pledged and mortgaged gold
Yes, and it is one of the most common reasons people come in. Be clear about what it is, though: this is a sale, not a rescue. We settle the outstanding loan directly with the lender, the gold is released to us, and you receive whatever it is worth above what was owed. You never have to find the redemption money yourself — but you do not get the jewellery back. If keeping it matters more than the money, repaying the loan yourself is the better path and we will say so.
Nationalised and private banks, and the gold loan NBFCs — Muthoot, Manappuram, IIFL, Fedbank and the rest. The mechanics differ slightly by lender but the shape is the same.
Usually not. Under the RBI directions a lender must give you notice before auctioning pledged gold, and that notice period is your window to act. Two things are worth knowing. An auction does not forfeit your surplus — the lender must return whatever is realised above the outstanding loan. But it does end any chance of keeping the ornament itself, and auction realisations are usually poorer than a straight sale. Bring the notice in the day it arrives and we will tell you plainly whether acting is worth it.
Often the same day, sometimes 24 to 48 hours, depending on how quickly the lender processes the closure and hands the packet back. We will tell you which it is likely to be before you commit to anything.
Then we will tell you, and you should not proceed. It happens when interest has run for a long time on a high loan-to-value advance. We would rather send you away with the facts than take a transaction that leaves you worse off.
Bring it in. Watch every number. Decide at the end.
The valuation is free, it takes about fifteen minutes, and there is no fee and no argument if you decide to take your gold home again.